Frequently asked questions
Still stuck? Email support@snacked.it.
How does Snacked work?+
You describe your goal in a sentence. The AI generates a complete quiz funnel — 8 to 12 single-choice questions, 4 to 6 psychographic archetypes, scoring matrix and reward copy. You edit anything you want, hit Publish, and share the link. Visitors fill out the quiz, get their archetype + a tailored reward, and their email is delivered to your ESP already tagged.
How fast is it really?+
From signing up to a published quiz: under 3 minutes for most users. The AI streams the output in real time so you watch the quiz appear before saving.
What's the Free plan?+
1 published quiz and 200 lifetime leads. Beyond 200, new leads are still captured but locked — visible only after upgrading. Free includes the Zapier webhook integration.
What's Starter?+
$14/month per active quiz. Unlimited leads, native Klaviyo / ConvertKit / Mailchimp / MailerLite / Zapier integrations, Meta Pixel + Google Analytics, custom branding (colors, font, logo). Cancel any time.
Which AI generates the quiz?+
Anthropic's Claude Sonnet 4.6 by default, served through the Vercel AI Gateway. We follow your selected language end-to-end.
Can I edit what the AI produces?+
Yes — every question, answer, archetype, scoring weight, intro, result copy and reward URL is fully editable from the dashboard.
Where does the lead end up?+
Captured in your dashboard inbox immediately, and asynchronously pushed to every active ESP integration you've connected — already tagged with the archetype name so you can branch flows in your email tool.
Can I delete a quiz?+
Yes, from Settings → Danger zone. Public URL stops working immediately. Lead data is held for 30 days for safety, then permanently erased by an automated job.
What about GDPR?+
Built in. The respondent must check an explicit consent box (linked to your privacy policy URL) before submitting their email. Lead data is processable under our DPA. Account deletion soft-deletes for 14 days, then hard deletes per GDPR.
Can I use my own domain for the public quiz?+
Not yet — every quiz lives at snacked.it/your-handle/your-slug. Custom domains are on the roadmap for the Pro plan.
How does billing work when I add or remove quizzes?+
Stripe quantity-based subscription. Publishing your second quiz adds $14 with a prorated charge today. Deleting a quiz decrements the quantity and applies a prorated credit to your next invoice.
What if I cancel?+
You keep access until the end of the paid period. After that quizzes are suspended (URL → 404) but data stays read-only. Reactivating a Starter sub puts everything back online instantly.